Smart Build Services and Development Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.buildersnorthants.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested https://buildersnorthants.co.uk/privacy-policy/.
In this Policy the following terms shall have the following meanings:
“Account” | means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” | means a small text file placed on your computer or device Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and |
“Cookie Law” | means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
Our Site is owned and operated by Smart Build Services and Development Ltd, a Limited registered in England under company number 07997387.
Registered address: Oakley House, Headway Business Park, 3 Saxon Way West, Corby, Northants, NN18 9EZ.
Address:1 Greenway, Weston Favell, Northampton NN3 3BW.
VAT number: 974257781.
Data Protection Officer: David Buck.
Email address: info@smartbuildservices.co.uk.
Telephone number: 01604 622608.
Postal address: 1 Greenway, Weston Favell, Northampton, NN3 3BW.
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 15.
Depending upon your use of Our Site, we may collect and hold some or all of the personal data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about our use of Cookies and similar technologies and our Cookie Policy https://buildersnorthants.co.uk/contact-us/#cookie-popup. We do not collect any ‘special category’ or ‘sensitive’ personal data or personal data relating to children or data relating to criminal convictions and/or offences.
Data Collected | How we Collect the Data |
Identity Information including Title & name | Email, Telephone or letter |
Contact information including Address, email address & telephone numbers | Email, Telephone or letter |
Business information including Business name | Email Telephone or letter |
Payment information including None | |
Profile information including None | |
Technical information including None | |
Data from third parties including None |
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
What We Do | What Data We Use | Our Lawful Basis |
Providing and managing your access to Our Site | Personal data | Analysing your use of our website and gathering feedback to enable us to continually improve our website and your user experience |
Supplying you with information | Personal data | Supply you with information regarding your project by telephone, email or post. |
Supplying our services to you. | Personal data | Your personal detail are required in order for us to arrange and complete works for you |
Personalising and tailoring our services for you. | Personal data | Making calls or sending emails to you |
Communicating with you | Personal data | Responding to emails or calls from you. |
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email or telephone or text message or post with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 15.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
Type of Data | How Long We Keep It |
Identity Information including Title & name. | 5 years |
Contact information including Address, email address & telephone numbers | 5 years |
Business information including Business name | 5 years |
Payment information including None | |
Profile information including None | |
Technical information including None. |
We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:
We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 9.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
You may access Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
You may restrict our use of Cookies. For more information, see Part 14 and our Cookie Policy https://buildersnorthants.co.uk/contact-us/#cookie-popup.
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15
Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on Our Site for https://buildersnorthants.co.uk/contact-us/#cookie-popup. For more details, please refer to the table below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.
All Cookies used by and on Our Site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a pop up banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
Certain features of Our Site depend on Cookies to function. Cookie Law deems these
Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
The following first-party Cookies may be placed on your computer or device:
Name of Cookie | Purpose | Duration |
-GRECAPTCHA | Google Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks. | 6 months |
Cookieyes-consent | Cookie Yes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors. | 1 year |
_cfuvid | Calendly sets this cooki to tract users across sessions to optimize user experience by maintaining session consistency and providing personalized services. | |
Rc::a | This cookie is set by the google recaptcha service to identify bots to protect the website against malicious spam attacks. | Never expires |
Rc::f | This cookie is set by the google recaptcha service to identify bots to protect the website against malicious spam attacks. | Never expires |
Rc::c | This cookie is set by the google recaptcha service to identify bots to protect the website against malicious spam attacks. | Session |
Rc::b | This cookie is set by the google recaptcha service to identify bots to protect the website against malicious spam attacks. | Session |
and the following third-party Cookies may be placed on your computer or device:
Name of Cookie | Provider | Purpose |
lidc | Linkedin sets the lidc cookie to facilitate data center selection. | 1 day |
li_gc | Linkedin set this cookie for storing visitor’s consent regarding using cookies for non-essential purposes. | 6 months |
_cf_bm | Cloudfare set the cookie to support Cloudfare Bot Management | 1 hour |
ytidb::LAST_RESULT_ENTRY_KEY | The cookie ytidb::LAST-RESULT-ENTRY-KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant YouTube video. | Never expires |
yt-remote-cast-installed | The yt-remotr-cast-installed cookie Is used to store the user’s video player preferences using embedded YouTube video. | Session |
yt-remote-session-app | The yt-remote-session-app cookie is used by YouTube to store preferences and information about the interface of the embedded YouTube video payer. | Session |
yt-remote-session-name | The yt-remote-session-name cookie is used by YouTube to store the user’s video player preferences using embedded YouTube video. | Session |
yt-remote-fast-check-period | The yt-remote-fast-check-period cookie is used by YouTube to store the user’s video player preferences for embedded YouTube videos. | Session |
Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the services offered through it.
The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie | Duration | Description |
li_gc | Linkedin set this cookie for storing visitor’s consent regarding using cookies for non-essential purposes. | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
_gcl_au | 3 months | Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services. |
_ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of David Buck):
Email address: info@smartbuildservices.co.uk.
Telephone number: 01604 622608.
Postal Address: 1 Greenway, Weston Favell, Northampton, NN3 3BW.
We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 08/07/2025.
This Privacy Policy has been created using a document template from www.simply-docs.co.uk.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.