Smart Build Services and Development Ltd understands the importance of your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.buildersnorthants.co.uk (“our Site”).
By using our Site, you agree to the terms of this Privacy Policy. You will be asked to confirm your acceptance when submitting any forms or providing personal data via our Site.
Company Name: Smart Build Services and Development Ltd
Company Number: 07997387
Registered Address: Oakley House, Headway Business Park, 3 Saxon Way West, Corby, Northants, NN18 9EZ
Main Trading Address: 1 Greenway, Weston Favell, Northampton NN3 3BW
VAT Number: 974257781
Data Protection Contact: David Buck
Email: info@smartbuildservices.co.uk
Phone: 01604 622608
Postal Address: 1 Greenway, Weston Favell, Northampton NN3 3BW
This Privacy Policy covers your use of our Site only. Our Site may include links to third-party websites. We do not control those websites and recommend you review their privacy policies before submitting any personal data.
Under UK GDPR and the Data Protection Act 2018, personal data refers to any information that can identify you as an individual. This includes obvious identifiers like your name and contact details, as well as digital identifiers such as your IP address.
You have the following rights under data protection law:
To exercise any of these rights, please contact us using the details in Section 15.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you’re unhappy with how we handle your data. We encourage you to contact us first so we can address your concerns.
Type of Data | How We Collect It |
Identity Information (e.g. name, title) | Through contact forms, quotes, and direct enquiries |
Contact Information (e.g. email, phone number, address) | When you fill in contact or service forms on our Site |
Business Information (e.g. company name, job title) | Provided when communicating or doing business with us |
Payment Information (e.g. invoices, account details) | Through secure invoicing/payment systems |
Profile Information (e.g. preferences, service history) | Through interactions and ongoing business |
Technical Information (e.g. IP address, browser type) | Automatically via cookies and analytics |
Third-party Data (e.g. lead generation or review sites) | From trusted partners with your consent |
We do not knowingly collect data on children or sensitive categories such as health or criminal records.
We only use your data where there is a lawful basis, including:
Purpose | Data Used | Lawful Basis |
Responding to enquiries | Identity, contact | Legitimate interest (to respond to requests) |
Providing services | Identity, contact, payment, profile | Contract performance |
Managing payments | Payment data | Contract performance |
Marketing (if opted-in) | Contact data | Consent |
Site analytics & improvement | Technical data | Legitimate interest (to improve user experience) |
You can opt out of marketing at any time by contacting us or clicking the unsubscribe link in emails.
We only keep your data for as long as necessary:
Type of Data | Retention Period |
Identity & Contact Info | Up to 7 years after final interaction |
Business & Payment Data | Up to 7 years (to meet financial/legal obligations) |
Technical Data (e.g. cookies) | Varies – see Cookie Policy |
We store your data securely in the UK and/or the EEA, ensuring it’s protected under relevant data protection laws. If data is transferred outside of these areas, we use legally binding safeguards such as Standard Contractual Clauses approved by the UK Government.
Security measures include:
We do not sell your personal data. We may share it:
All third parties are contractually required to protect your data.
Our Site uses cookies to enhance user experience and collect technical data. For full details, see our Cookie Policy. You can control cookies through your browser settings.
Our website may link to third-party websites. We are not responsible for their content or privacy practices. Always read their policies before submitting data.
You have the right to access your personal data. To request it, please contact us using the information in Section 15. We aim to respond within one month.
We may update this Privacy Policy occasionally. Changes will be posted on this page and, if significant, notified via email (if you’ve provided one).
David Buck
Smart Build Services and Development Ltd
Address: 1 Greenway, Weston Favell, Northampton, NN3 3BW
Email: info@smartbuildservices.co.uk
Phone: 01604 622608
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